Informativa sui rimborsi

📦 Return Eligibility & Process

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return: Please contact us at globalshopchina@gmail.com.

• If your return is accepted, we will send you instructions on how and where to send your package.
• Please note: Customers are responsible for return shipping costs unless the item arrived damaged or defective.
• Items sent back to us without first requesting a return will not be accepted.

Return Address: Jiuhuzhen Yanhou Zhangzhou, 363118 Fujian, China

⚠️ Damages and Issues

Please inspect your order upon reception. Contact us immediately if the item is defective, damaged, or if you received the wrong item so that we can evaluate the issue and make it right.

🇪🇺 European Union 14-Day Cooling Off Period

If the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

🚫 Exceptions & Exchanges

Non-Returnable Items: Unfortunately, we cannot accept returns on clearance sale items, custom personalized products, or gift cards.

Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

💳 Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your return, please contact us.